Train the Team to Serve Employees & the Organization
- Team Members complete the selected education program. There are two choices. See below.
- Next, Members complete Launching the Expert Team training that covers Operations and Key Skills.
- We make it easy to schedule all training in the format you choose – individual or in-person & remote participation. – at your own pace at convenient times.
- Team Members adopt one or more service roles matched to their talents.
- The Expert Team designs & delivers education (template training materials provided) for all stafff & management and provides mental health first aid & support (information & emotional) for all employees.
- The Team then has the ability & responsibility to prevent & correct toxicity.
- As ambassadors, they lead the organization’s Thriving Workplace initiative.
Team Education Program Choices
1. The 3.5 day training option – Workplace Bullying University®
Included in Enhanced Remedy option. Read more.
- We’ve trained professionals publicly and site-based Teams on our world-class, research-based program since 2008.
- The comprehensive University curriculum covers the differences between Toxic and Illegal Conduct, Why Abuse Happens, Profiles of Perpetrators & Targeted Individuals, Stress-Related Health Harm on People, Economic Impact, and other topics.
- It’s the only curriculum of its kind in the world, delivered by the North American expert in abusive conduct.
- The program is continuously updated. Clients can receive complimentary updates.
- Enhanced Remedy also includes an Extensive Resources & Research Library (audio/video collection to supplement employee training + 900+-article collection)
- After University education, Team Members complete Launching the Expert Team training.
2. The 1.5 day training option – Abusive Conduct Education
Included in Essential Remedy option. Read more.
- This program is offered to clients wishing to reduce training time.
- It is based on content from Workplace Bullying University®
- After University education, Team Members complete Launching the Expert Team training.
Why even create a Team?
Rationale for the Team
- Our Train-the-Team approach is most time & cost efficient.
- Immersive preparation for the small group only. We go deep, rather than broad.
- It’s the Team that does the heavy lifting.
- Team is responsible for providing services and spreading knowledge throughout the organization.
- Over time, Team is sustained by rotating membership.
Recruit the right people
Ideal Team Members
Identify Team members with as many of these personal qualities as possible.
- Ethical, Honest reputation
- Trustworthiness
- Empathic
- Has Patience
- Good Listener
- Effective Communicator, Explainer
- People-Problem “Fixer”
- Altruistic, Kind
- Capable of Confidentiality
- Respects & Values Others
- Honors Others’ Dignity
- Non-Judgmental
- Not a Victim Blamer
- Recognizes Organizational Politics
- Advocate for Underdogs
Putting the group together
Members of the Team
Choose a representative mix across rank & disciplines.
Team composition strategies.
- HR & traditional institutional helpers (e.g., DEI, Safety & Health, Ombudsman, EEO, Union Reps, Labor Relations, EAP)
- Volunteers who are typically advocates/champions for equity, worker health & safety, ethicality
- Hybrid group: a combination of institutional reps and advocates (strongly suggested)
